Privacy policy

Effective: May 25th, 2018

The respect of your privacy is a major commitment for the HEP Consortium (hereinafter "HEP Consortium", "we" or "us"). This Privacy Policy ("Policy") provides you with information concerning our practices and procedures as they relate specifically to the information we collect at this website. By visiting this website, you are accepting the practices described herein.

1. Personal data collection and processing

We store utilization data, which your browser transmits automatically to us. This information can include your IP address, browser type, operating system, the website from where the file was called, the file name, date and time of access.

We also collect utilization data from Processing service jobs, in order to generate usage statistics.

If you register on the Service, we collect and process personal data as part of this registration. In particular, we import at user registration time the Single Sign-On (SSO) data defined on your account created on the European Space Agency (ESA) Identity Provider (IDP) system.

"Personal information" shall mean any data relating to an identified or identifiable natural person (data subject).

Your account username is shared within the HEP communities you join, and can be shared via their Thematic Apps (e.g. your action to share a job will make your username visible to the selected group).

By using the Service, you agree to our use of cookies for the personalisation of your geobrowser sessions (e.g. basemap selection).

2. Access to your Personal Information

We offer you the ability to have inaccuracies corrected within your contact information by providing you with an editing function of the user profile that you created at registration time.

We also offer you the capacity to opt-out; you can request the deletion of your HEP account, including all personal data, by sending your request to the HEP Consortium lead, via email to support at

3. Security of your personal information

We restrict access to personal information collected about you at our website to our employees, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities.